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I decided I wanted to listen to a book I bought not long after joining Audible, in 2012. I was surprised to find that there was no 'play' button by it in my library, and since I was at work that was how I needed to listen. So I started a chat with an Audible representative .. and boy, does it seem like Audible customer service has declined of late.
First she told me that the book - and its sequel - had been revised, and so the original versions were no longer available on the Cloud player. She deleted the books from my library, and refunded me two credits so I could buy the newer editions. Which was dandy, until I went to do so, and found that while one book was available the other one was not: it was out of print. But it had already been deleted from my library.
I started another chat, explained the situation, and the rep basically shrugged and said 'oops. Nothin' else we can do'. I asked for a supervisor - who apologized, explained, and restored the book to my library so that at least I can download it. Which was something the rep should have been able to do.
My conclusion was that unless I had asked for a supervisor, I would have had to wait who knows how long (maybe forever) for a reissue of the book. Two reps in a row screwed up (one by deleting the books without knowing if they could be replaced, and one by not even trying to help), and it's disappointing. I put my account on hold (for various reasons) - and I'm honestly not sure I want to start it back up again when that's over.
I had no idea there would be any limitations on listening to the books I've bought over the years. I don't have the computer space to download everything (maybe I should get a backup drive), and never thought that would be a problem. The moral of the story being .. yeah, what I said in the topic line: keep an eye on those older books..
First she told me that the book - and its sequel - had been revised, and so the original versions were no longer available on the Cloud player. She deleted the books from my library, and refunded me two credits so I could buy the newer editions. Which was dandy, until I went to do so, and found that while one book was available the other one was not: it was out of print. But it had already been deleted from my library.
I started another chat, explained the situation, and the rep basically shrugged and said 'oops. Nothin' else we can do'. I asked for a supervisor - who apologized, explained, and restored the book to my library so that at least I can download it. Which was something the rep should have been able to do.
My conclusion was that unless I had asked for a supervisor, I would have had to wait who knows how long (maybe forever) for a reissue of the book. Two reps in a row screwed up (one by deleting the books without knowing if they could be replaced, and one by not even trying to help), and it's disappointing. I put my account on hold (for various reasons) - and I'm honestly not sure I want to start it back up again when that's over.
I had no idea there would be any limitations on listening to the books I've bought over the years. I don't have the computer space to download everything (maybe I should get a backup drive), and never thought that would be a problem. The moral of the story being .. yeah, what I said in the topic line: keep an eye on those older books..
Wow, yes get a backup drive, or thumb drive or upload to google Drive for the time being. Or
I've been backing up all my audiobooks since I downloaded the Outlander series, and Robert Jordan's series years ago when I had a pc and Audible had a desktop feature. I didn't save them off Audible onto something else and had to buy all 22 books again
If Audible can't guarantee your purchases, they should switch to a different model where you pay less and access books on their site (like Netflix for instance where you can watch what's available and that might change). But if you 'bought' the book, it shouldn't disappear.
I bought an external drive and have saved every book I own to it--over 2,100. About three years ago I had acquired a new computer plus the old external drive was getting wonky so I bought a new drive and saved all my books on it in the higher level format--meaning I had only one file per book. At the end of the project--it took over a month of nonstop work--I discovered a book was missing. Audible gave me a credit to re-buy the book so I now have them all, but books sometimes seem to fall off the shelf and into oblivion. One other book had disappeared on me earlier so I knew it could happen. Now I diligently download and save onto the external drive every book as I buy it.
Right. I really need to invest some time in downloading all my books to a back up drive this year.
What if you have your Audible books available also on Itunes? That they would disappear from both places seems pretty far fetched. I download them there so I can move them to my Ipod. I do all of this manually by dragging them from my Itunes library to my Ipod device. Should I ALSO have them saved in my hard drive on my computer?????
Your iTunes is your back up already. Audible can't delete them from your personal iTunes.
Alrighty. Going to back up all my books TODAY. That is disturbing.
Quite disturbing. And I don't have a laptop any more so I listen to books on mobile devices. I'll have to see what I can figure out for storage.
I had a problem with my iTunes backup when I tried to restore it on a newer computer, the library wasn't accepted by iTunes. I had to manually import all of my downloaded Audible books and when I did that, to my surprise, they played but no longer had any chapter dividers in the files when transferred to my iPod. I had to delete the books from iTunes and go back to Audible and re-download all the past purchases to restore the chapter dividers. That took a long time as I have been a member since 2009. I do download every Audible purchase to iTunes and I do keep backups of my iTunes library on an external hard drive, but I don't know how great the Audible files transfer if you migrate and iTunes doesn't recognize your old backed up library?
Because I have been a member at Audible for so long, I am curious to know how many of my past purchases are no longer available. That seems fishy to me, they can delete them from my Cloud there so I can't access them any longer, and I have to figure out which books they deleted on my own then call CS to complain and get a credit re-issued? Hmm..
Because I have been a member at Audible for so long, I am curious to know how many of my past purchases are no longer available. That seems fishy to me, they can delete them from my Cloud there so I can't access them any longer, and I have to figure out which books they deleted on my own then call CS to complain and get a credit re-issued? Hmm..
It pays to keep a document listing each book as it is purchased to have a record separate from Audible itself. That's how I knew I was missing a book when I re-backed up my Library.
Sometimes this has nothing to do with Audible but the Publishers, sometimes rights are lost and then the book is no longer available. I have had two books become no longer available one was Johnny Heller's narration of Perks of a Wallflower because they changed narrators and made this version non-existent and they re-mastered Little Bee so I had to find that one again I didn't have to pay for it again but I did have to get the different version.
MissSusie wrote: 'Sometimes this has nothing to do with Audible but the Publishers, sometimes rights are lost and then the book is no longer available.'
But that is bad business. You're saying that I own the right to listen to THIS book, and then you take that right away from me? Even if the publisher parts ways with Audible- the book was bought when that relationship was there. Either you let me keep the book, or you tell me that it is going away, and I need to save it elsewhere.
But that is bad business. You're saying that I own the right to listen to THIS book, and then you take that right away from me? Even if the publisher parts ways with Audible- the book was bought when that relationship was there. Either you let me keep the book, or you tell me that it is going away, and I need to save it elsewhere.
The two books lost from my Library weren't ones that the publisher re-issued or that Audible lost the rights to--Eldest by Christopher Paolini and Grass for His Pillow from the Tales of the Otori series. Sometimes it appears to be merely a random glitch.
Specs wrote: 'Your iTunes is your back up already. Audible can't delete them from your personal iTunes.'
Thanks, Specs, for answering my question.
Thanks, Specs, for answering my question.
message 17: by Chrissie (last edited Nov 03, 2016 11:57AM) (new)
Doug wrote: 'I had a problem with my iTunes backup when I tried to restore it on a newer computer, the library wasn't accepted by iTunes. I had to manually import all of my downloaded Audible books and when I d..'
Thanks, Doug, for explaining what happened to uou.
Thanks, Doug, for explaining what happened to uou.
A while back, I had an older version of an audiobook automatically replaced with a new version with a different narrator.
Now, I've noticed that audible stops selling the old version, and makes the new one available, but doesn't replace the one in your library.
So I could believe there are glitches where the deprecated version may get removed from your library. Keep a watch, friends!
Now, I've noticed that audible stops selling the old version, and makes the new one available, but doesn't replace the one in your library.
So I could believe there are glitches where the deprecated version may get removed from your library. Keep a watch, friends!
Natalie wrote: 'MissSusie wrote: 'Sometimes this has nothing to do with Audible but the Publishers, sometimes rights are lost and then the book is no longer available.'
But that is bad business. You're saying tha..'
it depends - when it comes to digital books/audio - you aren't buying the book/audio, but rather a license to listen to it - so if that license expires/revoked due to changes in publishing then technically, you have limited recourse to deal with it
But that is bad business. You're saying tha..'
it depends - when it comes to digital books/audio - you aren't buying the book/audio, but rather a license to listen to it - so if that license expires/revoked due to changes in publishing then technically, you have limited recourse to deal with it
Well, Audible states that 'the books you buy are yours to keep'.
So that's either a false promiss or as an innocent customer I can act to keep my books.
So download the lot and back up!
So that's either a false promiss or as an innocent customer I can act to keep my books.
So download the lot and back up!
How in the world does one keep track of/check all one's books?! Easier said than done. Audible shouldn't make promises that are not kept. Nothing should be touched in our libraries.
Chrissie wrote: 'How in the world does one keep track of/check all one's books?! Easier said than done. Audible shouldn't make promises that are not kept. Nothing should be touched in our libraries.'
I use a spreadsheet. I know, that is a lot of extra work. I keep one for the kindle e-books I buy also. Never know when one of those will vanish from the Amazon cloud. I have not had it happen yet to my knowledge and with hundreds of books purchased from Amazon and it's subsidiary Audible it might not even be noticed in any reasonable amount of time, but I keep manual lists and cross off the ones I've read.
Agreed that they should not be messing with our purchases. Too many people rely solely on the cloud and trust Amazon to keep things they've purchased on hand for whenever we will want them again. I am disappointed to learn what I have in this thread.
I use a spreadsheet. I know, that is a lot of extra work. I keep one for the kindle e-books I buy also. Never know when one of those will vanish from the Amazon cloud. I have not had it happen yet to my knowledge and with hundreds of books purchased from Amazon and it's subsidiary Audible it might not even be noticed in any reasonable amount of time, but I keep manual lists and cross off the ones I've read.
Agreed that they should not be messing with our purchases. Too many people rely solely on the cloud and trust Amazon to keep things they've purchased on hand for whenever we will want them again. I am disappointed to learn what I have in this thread.
Like Doug, I keep a spreadsheet. I started it when I started Audible, so it is not a lot of work for me adding a book when I buy.
I started it also because I can filter quickly on narrator, author etc.
To me it's worth the effort.
I started it also because I can filter quickly on narrator, author etc.
To me it's worth the effort.
I've read all of this with a serious concern. Let me see if I have this right.
1. You have an Audible book you bought but haven't listened to.
2. You go to listen and it is no longer available for a variety of reasons the most likely is the publisher has basically discontinued it.
3. You have to beg Audible to give you a book you already bought.
If I have this right, to me it's as though a thief in the night has come in my home and stolen the book off my bookshelf. It's mine. I paid for it. The edition may not be in print, but that doesn't mean it is confiscated or has an expiration date and will evaporate.
Solution: Audible.com should be able to notify every purchaser and give them the choice of a credit or the newer version. It's 2016 and I have to believe that they should be able to run a program to sort purchases. Jeff Bezos? Are you there? Can't imagine you would like this if it happened to you.
1. You have an Audible book you bought but haven't listened to.
2. You go to listen and it is no longer available for a variety of reasons the most likely is the publisher has basically discontinued it.
3. You have to beg Audible to give you a book you already bought.
If I have this right, to me it's as though a thief in the night has come in my home and stolen the book off my bookshelf. It's mine. I paid for it. The edition may not be in print, but that doesn't mean it is confiscated or has an expiration date and will evaporate.
Solution: Audible.com should be able to notify every purchaser and give them the choice of a credit or the newer version. It's 2016 and I have to believe that they should be able to run a program to sort purchases. Jeff Bezos? Are you there? Can't imagine you would like this if it happened to you.
Chrissie wrote: 'How in the world does one keep track of/check all one's books?! Easier said than done. Audible shouldn't make promises that are not kept. Nothing should be touched in our libraries.'
I use an app called Sort It. You can enter titles in several ways - by the code on the back, do a title search, or manually. You can indicate where it is saved..if ebook or physical or audio, etc. Rate it and indicate the last time you read it
I use an app called Sort It. You can enter titles in several ways - by the code on the back, do a title search, or manually. You can indicate where it is saved..if ebook or physical or audio, etc. Rate it and indicate the last time you read it
Thanks, Kelly, I knew nothing of Sort It.
Still, I think Audible is responsible for insuring that nothing is changed in our libraries.
Still, I think Audible is responsible for insuring that nothing is changed in our libraries.
You know something even crazier than this is when you buy movies, you don't actually own the movies themselves, and in some cases they can actually be pulled from your library for contractual reasons by the publisher.
For example, let's say you love a certain Christmas movie and you buy it on Amazon or iTunes for 19.99. During Christmas season, the publisher could actually pull the rights from your library (usually temporarily, sometimes not) so that they could distribute it by another means. One day you log in and the movie is just gone There was a big issue with this a few years ago of movies disappearing that people had purchased, and the answer from the publishers was 'tough luck'.
The problem with a netflix type system is that for now people like being able to buy audiobooks and 'own' them the way they might own a paperback book, but if Audible can't distribute that book anymore (because the publisher revoked it), they remove it from their digital library. For example, if a publisher releases a newer version, they don't want audible to continue distributing the old version, in which case audible removes it from their library, but your library remembers that 'old' isbn.
Let's say you bought a paperback book, and then that book went out of print. Your dog gets rambunctious and eats your copy. You can't just go to the distributor and say 'my dog ate my book, I need another copy' because they would say 'it is out of print.' True, things are different in the digital world (you wouldn't be able to ask for another free copy of that paperback book the way you can for an audio book), but the overall concepts are the same.
You say you want audible to have a cloud backup for your version, but such a system would require them to have a cloud backup of every single book each person owns unique to that person on the off chance a publisher might pull a book out of distribution.
I'm not saying it isn't possible, I'm just saying it isn't something audible is interested in doing at this point because it would add an enormous technical challenge and maintenance requirements to their system that only benefit people once in a while.
iTunes only recently (in the last few years) added in global music downloads so if you lost your original copy you could reacquire it (I know because I lost hundreds of songs. Apple had my receipt proof of buying the music but wouldn't allow a subsequent downloads of it even though it wasn't revoked or unavailable, so when I accidentally deleted it, it was gone forever).
My guess is that Audible will gradually enhance their system and end up offering what you want. I think they would go along with a netflix model, but right now I think most traditional publishers would scream and cry and throw a fit if that happened since they can dominate readers right now and do as they please (charging 50 dollars for an Audio Book..if you told them they would have a subscription model that wouldn't pay them a fortune anymore they would not be happy).
Amazon is already sort of building this system with E-Books with the new Prime Reading model to enhance their overall subscription based distribution models (like KU), and I'm guessing this is just a prelude to some huge changes to come in the next couple of years.
For example, let's say you love a certain Christmas movie and you buy it on Amazon or iTunes for 19.99. During Christmas season, the publisher could actually pull the rights from your library (usually temporarily, sometimes not) so that they could distribute it by another means. One day you log in and the movie is just gone There was a big issue with this a few years ago of movies disappearing that people had purchased, and the answer from the publishers was 'tough luck'.
The problem with a netflix type system is that for now people like being able to buy audiobooks and 'own' them the way they might own a paperback book, but if Audible can't distribute that book anymore (because the publisher revoked it), they remove it from their digital library. For example, if a publisher releases a newer version, they don't want audible to continue distributing the old version, in which case audible removes it from their library, but your library remembers that 'old' isbn.
Let's say you bought a paperback book, and then that book went out of print. Your dog gets rambunctious and eats your copy. You can't just go to the distributor and say 'my dog ate my book, I need another copy' because they would say 'it is out of print.' True, things are different in the digital world (you wouldn't be able to ask for another free copy of that paperback book the way you can for an audio book), but the overall concepts are the same.
You say you want audible to have a cloud backup for your version, but such a system would require them to have a cloud backup of every single book each person owns unique to that person on the off chance a publisher might pull a book out of distribution.
I'm not saying it isn't possible, I'm just saying it isn't something audible is interested in doing at this point because it would add an enormous technical challenge and maintenance requirements to their system that only benefit people once in a while.
iTunes only recently (in the last few years) added in global music downloads so if you lost your original copy you could reacquire it (I know because I lost hundreds of songs. Apple had my receipt proof of buying the music but wouldn't allow a subsequent downloads of it even though it wasn't revoked or unavailable, so when I accidentally deleted it, it was gone forever).
My guess is that Audible will gradually enhance their system and end up offering what you want. I think they would go along with a netflix model, but right now I think most traditional publishers would scream and cry and throw a fit if that happened since they can dominate readers right now and do as they please (charging 50 dollars for an Audio Book..if you told them they would have a subscription model that wouldn't pay them a fortune anymore they would not be happy).
Amazon is already sort of building this system with E-Books with the new Prime Reading model to enhance their overall subscription based distribution models (like KU), and I'm guessing this is just a prelude to some huge changes to come in the next couple of years.
Lincoln wrote: 'Let's say you bought a paperback book, and then that book went out of print. Your dog gets rambunctious and eats your copy. You can't just go to the distributor and say 'my dog ate my book, I need another copy' because they would say 'it is out of print.' True, things are different in the digital world (you wouldn't be able to ask for another free copy of that paperback book the way you can for an audio book), but the overall concepts are the same.
You say you want audible to have a cloud backup for your version, but such a system would require them to have a cloud backup of every single book each person owns unique to that person on the off chance a publisher might pull a book out of distribution.'
Your example is flawed. With a physical copy- neither Amazon or Audible have the right to come into my home and take the book off of my shelf. I bought it- it's mine. With a publishing relationship coming to an end- all I'm asking is for advance notification that these books will no longer be available after this date. If I choose not to save my copy (and saving it is an available option)- that's on me.
Personally- I don't want a cloud backup option. With the plethora of data storage devices available- backing up into the cloud is unnecessary.
You say you want audible to have a cloud backup for your version, but such a system would require them to have a cloud backup of every single book each person owns unique to that person on the off chance a publisher might pull a book out of distribution.'
Your example is flawed. With a physical copy- neither Amazon or Audible have the right to come into my home and take the book off of my shelf. I bought it- it's mine. With a publishing relationship coming to an end- all I'm asking is for advance notification that these books will no longer be available after this date. If I choose not to save my copy (and saving it is an available option)- that's on me.
Personally- I don't want a cloud backup option. With the plethora of data storage devices available- backing up into the cloud is unnecessary.
I'm not a big fan of the concept of 'owning' media that you have no physical copy of, for this exact reason. We don't really own it anyway, we only have a license to consume it under certain limited conditions (you can't buy a Pink FLoyd CD, for instance, and play it for an arena full of people).
However, you've got to apply the same standards to digital access/downloads that you do to physical media. Audible is not legally permitted to distribute an audiobook if it's out of print. Neither, for that matter, is the publisher, assuming the rights expired with the print edition (sometimes they don't).
'But,' you might argue, 'I can buy a used book that is out of print. Or a used audiobook on cassette or CD!' True, but used bookselling is a vampiric business that causes a lot of financial harm to authors and the entire publishing and distribution chain. Digital rights and distribution provide some protection against that.
'But what about libraries?' Libraries are not bookstores, they are archives that you may conditionally borrow from.
You have every right to make a copy of your digital downloads, and definitely should. But as an author and more substantially as an audiobook producer, I absolutely do not want Audible or iTunes to distribute anything without a license or contract. If you break a CD or leave a paperback book outside in a storm, you don't have the right to a free replacement simply because the original has been lost. Again, make a backup copy yourself. Storage space on OneDrive, Google Drive, Dropbox, etc. is cheap.
Lastly, if an audiobook has been updated, it's probably for a very good reason, because that's a really painful process to go through on the production side. I've seen audiobooks that have had duplicated chapters, chapters missing the last 10 seconds of audio, chapters that are completely missing. Why would you want that?
However, you've got to apply the same standards to digital access/downloads that you do to physical media. Audible is not legally permitted to distribute an audiobook if it's out of print. Neither, for that matter, is the publisher, assuming the rights expired with the print edition (sometimes they don't).
'But,' you might argue, 'I can buy a used book that is out of print. Or a used audiobook on cassette or CD!' True, but used bookselling is a vampiric business that causes a lot of financial harm to authors and the entire publishing and distribution chain. Digital rights and distribution provide some protection against that.
'But what about libraries?' Libraries are not bookstores, they are archives that you may conditionally borrow from.
You have every right to make a copy of your digital downloads, and definitely should. But as an author and more substantially as an audiobook producer, I absolutely do not want Audible or iTunes to distribute anything without a license or contract. If you break a CD or leave a paperback book outside in a storm, you don't have the right to a free replacement simply because the original has been lost. Again, make a backup copy yourself. Storage space on OneDrive, Google Drive, Dropbox, etc. is cheap.
Lastly, if an audiobook has been updated, it's probably for a very good reason, because that's a really painful process to go through on the production side. I've seen audiobooks that have had duplicated chapters, chapters missing the last 10 seconds of audio, chapters that are completely missing. Why would you want that?
Natalie wrote: 'Your example is flawed. With a physical copy- neither Amazon or Audible have the right to come into my home and take the book off of my shelf. I bought it- it's mine. With a publishing relationship coming to an end- all I'm asking is for advance notification that these books will no longer be available after this date. If I choose not to save my copy (and saving it is an available option)- that's on me'
I never said they had a right to come into your home and take a book from your shelf. Your library on audible isn't YOUR shelf was the only thing I was pointing out. Those files belong to audible, you are simply allowed to play them or download a copy.
I agree that advance notice would be useful, but my guess is that in some cases a publisher doesn't even give audible advance notice before removing files from the system.
This would be a good solution though, to give the option to receive emails that certain titles are about to disappear from the network and just make it an opt in email on your account. Then, when they do know, you won't get blindsided.
I never said they had a right to come into your home and take a book from your shelf. Your library on audible isn't YOUR shelf was the only thing I was pointing out. Those files belong to audible, you are simply allowed to play them or download a copy.
I agree that advance notice would be useful, but my guess is that in some cases a publisher doesn't even give audible advance notice before removing files from the system.
This would be a good solution though, to give the option to receive emails that certain titles are about to disappear from the network and just make it an opt in email on your account. Then, when they do know, you won't get blindsided.
I'm glad I'm not the only nut to keep a spreadsheet..
Chrissie wrote: 'What if you have your Audible books available also on Itunes? That they would disappear from both places seems pretty far fetched. ..'
I used to download all my books and listen to them via iPod; my habits have changed, I hardly ever use my iPod anymore, and I'm fuzzy on whether iTunes will store books on the Cloud if I upload them to iTunes and then delete them from my computer..
Amazon will send you an email when a Kindle book has been updated, encouraging you to download the new version. I don't want Audible to take on all of Amazon's characteristics, but since they are under the same umbrella now it would be good if that kind of thing was the same.
Chrissie wrote: 'What if you have your Audible books available also on Itunes? That they would disappear from both places seems pretty far fetched. ..'
I used to download all my books and listen to them via iPod; my habits have changed, I hardly ever use my iPod anymore, and I'm fuzzy on whether iTunes will store books on the Cloud if I upload them to iTunes and then delete them from my computer..
Amazon will send you an email when a Kindle book has been updated, encouraging you to download the new version. I don't want Audible to take on all of Amazon's characteristics, but since they are under the same umbrella now it would be good if that kind of thing was the same.
Even books no longer available for sale on Audible remain in the Library and can be downloaded by the person who bought it.. I know because in my re-load project a while back there were several books no longer available for sale but they were still there for me to download.
Audible's policy for updating flawed books seems inconsistent. One book from the Peter Shandy series had two chapters missing from the end but it was corrected and re-downloading gave me the corrected version. However, books from the In Death series were re-issued--same narrator--but the new versions didn't replace the old ones. I frequently get recommendations to buy re-released versions of books I have--same actual version, new release with new code though.
Saving a copy and tracking your own books is just good policy right now. If a glitch causes a book to disappear Audible will work to replace it, but only if they still have the rights to it. Buyer beware, buyer be careful!
Audible's policy for updating flawed books seems inconsistent. One book from the Peter Shandy series had two chapters missing from the end but it was corrected and re-downloading gave me the corrected version. However, books from the In Death series were re-issued--same narrator--but the new versions didn't replace the old ones. I frequently get recommendations to buy re-released versions of books I have--same actual version, new release with new code though.
Saving a copy and tracking your own books is just good policy right now. If a glitch causes a book to disappear Audible will work to replace it, but only if they still have the rights to it. Buyer beware, buyer be careful!
![How Do I Download Audible Books To My Computer How Do I Download Audible Books To My Computer](/uploads/1/2/5/3/125381141/239471352.jpeg)
So I did some further digging and found this in the terms and conditions. It's helpful but a heads up would be great customer services.
Purchased Content
Once we have made purchased content available to you for download, we encourage you to download the content promptly after purchase and to make a back-up copy. As a convenience to you we may continue to make your purchased content available for re-download through your Service account, but we do not guarantee that such content will be available for re-download and Audible will not be liable to you if it becomes unavailable for further re-download.
Purchased Content
Once we have made purchased content available to you for download, we encourage you to download the content promptly after purchase and to make a back-up copy. As a convenience to you we may continue to make your purchased content available for re-download through your Service account, but we do not guarantee that such content will be available for re-download and Audible will not be liable to you if it becomes unavailable for further re-download.
It's not high tech by any means, but you can print a list of the Audible books in your library, or print to pdf and save that file. I would never be able to keep up with a spreadsheet! But I'm going to investigate the Sort It app!
Thanks for finding the actual statement in the terms & conditions, Fran! So we've been warned. I have downloaded everything to my computer, but if I ever change computers, sometimes things don't transfer right.
A few months back when the Audible library was acting strange, I made a spreadsheet, so at least I know what I am supposed to have. I can sort my books by author, title, narrator, length, read or not, rating, etc. You can do most of that on the website but you can't see it all on one page. I discovered that I had a lot more unread books than I thought!
A few months back when the Audible library was acting strange, I made a spreadsheet, so at least I know what I am supposed to have. I can sort my books by author, title, narrator, length, read or not, rating, etc. You can do most of that on the website but you can't see it all on one page. I discovered that I had a lot more unread books than I thought!
Lincoln, thank you for taking the time to explain the licensing issue. As a consumer, I find it maddening and certainly do not agree 100% but it helps to have it laid out like that.
Peg wrote: 'It's not high tech by any means, but you can print a list of the Audible books in your library, or print to pdf and save that file. I would never be able to keep up with a spreadsheet! But I'm goin..'
Good point. I saved all the customer receipt emails in a folder.
Good point. I saved all the customer receipt emails in a folder.
I haven't done anything to record my Audible books. What a pain in the butt! Ugh.
I figured out how to use GR so I don't need to have a spreadsheet. I have always registered my Audible books on an 'Audible shelf'. However on this shelf are also those books which are available but which I still have not read. You can choose 'select multiple' on your book shelf list. I selected the two shelves 'audible' and 'read'! This gives me a list of all the books I have purchased at audible.com. If I instead select 'audible-uk' and 'read', I see those books which I have purchased from Audible.uk. If I look at the review page of the book you can see when the book was put on my 'own-unlistened' shelf. This tells me when I purchased it. i guess I don't need a spread-sheet! Others could do similarly, if they are lazy like me..and if they have such shelves!
message 44: by Chrissie (last edited Nov 06, 2016 03:33AM) (new)
![How do i download audible books to my computer to tv How do i download audible books to my computer to tv](/uploads/1/2/5/3/125381141/774000731.png)
Specs, glad I don't have to use a spread sheet!
I hope others can use this method.
I hope others can use this method.
I can imagine you don't want to have to bother with spread sheets, Chrissie.
I must confess, I'm a spread sheet fan, not just at work but at home also. I keep loads of stuff in them, from books to my bicycle rides to financial stuff. My eyes get their rest when I listen to my audiobooks.
I must confess, I'm a spread sheet fan, not just at work but at home also. I keep loads of stuff in them, from books to my bicycle rides to financial stuff. My eyes get their rest when I listen to my audiobooks.
Specs wrote: 'I must confess, I'm a spread sheet fan, not just at work but at home also. I keep loads of stuff in them, from books to my bicycle rides to financial stuff. ..'
I'm with you Specs, I love spread sheets.. probably because when I started accounting, it was before spreadsheets. I too use them for all kinds of things, including keeping track of stupid health issues.. sigh.. <><
I'm with you Specs, I love spread sheets.. probably because when I started accounting, it was before spreadsheets. I too use them for all kinds of things, including keeping track of stupid health issues.. sigh.. <><
message 47: by Ellen (last edited Jan 02, 2017 01:27PM) (new)
I just ran into this issue (disappearing book) and came looking for this thread. Glad to know I'm not the only one having trouble. Is anyone else missing Outlander from their library? I went to download it today (purchased it around 10 months ago) and though Audible says it's in my library, it's not in the list.
ETA: I found it..it helps to select the right time period. Even so, I'll download my other books for backup just in case.
ETA: I found it..it helps to select the right time period. Even so, I'll download my other books for backup just in case.
How Do I Download Audio Books To My Computer
I read through this and just wanted to say that Audible has never removed a book from my library. I've been a member since 2008 and own almost 800 audiobooks. If the book is no longer for sale, however, you can't PLAY it using all methods, although my sis has had no problem playing from the Fire. I usually just download it to my computer and side load.
STILL, I do download and convert and store on a harddrive and backup. I know in my situation, I could suddenly be without online access for a long period. Downloading at the library is possible, but time consuming. So I just make sure that I download some books every month until they are all stored offline as well (I only have about 1/2 of my library downloaded and stored).
BTW, I LOVE LOVE LOVE being able to play audiobooks on my Echo in the kitchen.
STILL, I do download and convert and store on a harddrive and backup. I know in my situation, I could suddenly be without online access for a long period. Downloading at the library is possible, but time consuming. So I just make sure that I download some books every month until they are all stored offline as well (I only have about 1/2 of my library downloaded and stored).
BTW, I LOVE LOVE LOVE being able to play audiobooks on my Echo in the kitchen.
Download Audio Books
Wow. This is disturbing. I've never checked I just trusted that my older books are there. I started with Audible in 2011 and have over 300 books. I've never had a problem but now I'm thinking what if. It's going to take a while to download all those books.
Stephanie wrote: 'I read through this and just wanted to say that Audible has never removed a book from my library. I've been a member since 2008 and own almost 800 audiobooks. If the book is no longer for sale, how..'
I download each purchase to my computer and have a backup copy as well.
I do the same with my e-books
I download each purchase to my computer and have a backup copy as well.
I do the same with my e-books
Download Audible Book To Pc
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The Guernsey Literary and Potato Peel Pie Society (other topics)
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Can You Download Audible Books
Hi All!
My wife uses a Sandisk Sansa Clip mp3 player to listen to audio books from Amazons Audible.
I was hoping that the new Audible Windows 10 app would let me transfer the audible books to her Sansa Clip, but it doesn't.
The Windows app just downloads the books, which are very large files, to an obscure location on my SSD, and I am unable to change the download location or transfer them to her device.
Because the Windows app is useless to me, I must use the old clunky piece of software called Audible Manager.
When I open Audible Manager, I must open my library from the internet, but when I click on 'my library' the program opens up Edge by default instead of Chrome, and because Chrome is running in the background I keep on getting errors.
Anyone out there with the same problem that might know a simpler way of transferring books to her mp3 player?
Thanks!